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UK retailers breaking law over returns refunds, Which? finds

A Which? investigation finds leading UK online shops routinely fail to reimburse delivery costs or refund the cost of returned goods.

1 publisher · 1 article · first seen 15 Sept 2026 · updated 2d ago

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  1. Leading UK retailers ‘breaking law’ by not refunding customers for returned goods, Which? finds The Guardian Business ·

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